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Privacy Policy

Effective Date: October 6, 2026

Signature Smiles of Tampa ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect through our website, online booking, advertising lead forms, phone calls and text messages, how we use it, who we share it with, and the choices you have.

1. Information We Collect

  • Contact information, such as your name, phone number, email address and ZIP code.
  • Information you submit through our website, online booking, or advertising lead forms on Facebook, Instagram or Google, such as the services you are interested in, when you would like to start, your preferred time to be contacted, and your dental insurance type.
  • Records of your communication preferences and consent, including the date, time and source of your consent and any opt-out requests.
  • Website usage information collected through cookies and similar technologies, such as IP address, device and browser type, and pages visited.

Please do not include medical history or other health details in website or advertising forms. We will discuss your dental needs with you directly.

2. How We Use Your Information

  • To respond to your request and help you schedule an appointment or consultation.
  • To send appointment confirmations, reminders and follow-up messages.
  • To share dental offers, promotions and practice updates when you have agreed to receive them.
  • To improve our website, services and advertising, and to measure how well our ads perform.
  • To comply with legal and regulatory obligations.

3. Phone Calls, Text Messages and Automated or AI-Assisted Communications

When you provide your phone number and agree to our consent language, you agree that Signature Smiles of Tampa may contact you at that number by phone call and text message, including messages and calls sent using automated technology, AI-assisted messaging, and prerecorded or artificial-voice calls, about your request, your appointments and dental offers. Consent is not a condition of any purchase. You may instead call us at (813) 302-9282.

  • Message frequency varies. Message and data rates may apply.
  • Reply STOP (or UNSUBSCRIBE, CANCEL, END or QUIT) to any text to opt out. Reply HELP for help, or call (813) 302-9282.
  • You can ask us to stop calling you at any time during a call or by contacting our office.
  • We honor opt-out requests promptly and only contact you during hours permitted by law.
  • Wireless carriers are not liable for delayed or undelivered messages.
  • AI-assisted tools may help our team draft or send messages or answer calls on our behalf. Our team oversees these communications, and you can ask to speak with a team member at any time.

4. How We Share Information

We do not sell or rent your personal information. Mobile phone numbers, text messaging opt-in data and consent will not be shared with any third parties or affiliates for their marketing or promotional purposes. We share information only with service providers that help us run our practice, such as patient communication and scheduling platforms, phone and text message providers, website hosting, and advertising and analytics platforms (for example, Meta and Google). These providers may use the information only to perform services for us. We may also disclose information when required by law.

5. Cookies, Pixels and Analytics

Our website uses cookies and similar technologies, including Google Tag Manager, Google Analytics, Google Ads and the Meta Pixel and Conversions API, to understand how visitors use our site and to measure and improve our advertising. These tools may collect device and browsing information. You can manage cookies through your browser settings and adjust ad preferences in your Google and Meta account settings. We do not use these tools to share your health information.

6. Advertising Lead Forms

When you submit a form in one of our ads on Facebook, Instagram or Google, that platform shares the information you entered with us so we can respond to your request. Meta and Google handle information on their own platforms according to their own privacy policies.

7. Patient Health Information (HIPAA)

This Privacy Policy covers our website, advertising and marketing communications. Once you become a patient, your protected health information is handled under our HIPAA Notice of Privacy Practices, which is available at our office or by request.

8. Data Security and Retention

We use reasonable administrative, technical and physical safeguards to protect your information from unauthorized access or disclosure. We keep information only as long as needed for the purposes described in this policy or as required by law.

9. Your Choices and Rights

  • Text messages: reply STOP at any time to opt out.
  • Phone calls: tell us during any call, or contact our office, and we will stop calling you.
  • Email: use the unsubscribe link in any marketing email.
  • You may ask to access, correct or delete the contact information we hold about you by calling (813) 302-9282 or emailing info@signaturesmilesoftampa.com.

10. Children's Privacy

Our website and advertising are not directed to children under 13, and we do not knowingly collect their information online. Parents or guardians may contact us to request care for a child.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above shows when it was last revised. A link to this policy appears in our website footer and next to the consent language on our forms.

12. Contact Us

Signature Smiles of Tampa, 3814 W Bay Vista Ave, Tampa, FL 33611. Phone or text: (813) 302-9282. Email: info@signaturesmilesoftampa.com.